🔒 Legal & Privacy

Privacy Policy

Aapki personal information ko hum sirf aapki order process karne ke liye use karte hain. Kisi third party ko nahi bechte — kabhi nahi.

📅 Last Updated: January 1, 2025 🇵🇰 Applicable in Pakistan ✅ GDPR Aware
📋

1. Information Jo Hum Collect Karte Hain

Kya data liya jata hai aur kyun

Jab aap YourBazar pe order karte hain ya account banate hain, hum kuch zaroori information collect karte hain taake aapka order safely deliver kiya ja sake.

Personal Information

  • Poora naam (delivery ke liye)
  • Phone number (rider ke liye aur order updates)
  • Delivery address — ghar ka pata, city, area
  • Email address (optional — order confirmation ke liye)
  • Payment method preference (COD, JazzCash, Easypaisa)

Automatic Information

  • Browser type aur device information
  • IP address (fraud prevention ke liye)
  • Pages visited aur time spent (website improve karne ke liye)
  • Referral source (kahan se aaye)

✅ Hum kabhi bhi aapka CNIC number, bank account details, ya koi sensitive financial information nahi maangenge.

Aapki information ka use sirf in maqsad ke liye kiya jata hai:

Primary Uses

  • Order process karna aur delivery arrange karna
  • Order status aur delivery updates SMS/WhatsApp pe bhejana
  • Rider ko delivery address provide karna
  • Return aur exchange process karna
  • Customer support provide karna

Secondary Uses (Aapki Permission Se)

  • Newsletter aur promotional offers (opt-in sirf)
  • New product launches ki notification
  • Flash sale alerts

📢 Aap kisi bhi waqt promotional messages se unsubscribe kar sakte hain. "STOP" reply karo ya hamare helpline pe call karo.

Hum Aapka Data Use NAHI Karte

  • Kisi bhi third party advertising company ko data dene ke liye
  • Aapki profile bana ke bechne ke liye
  • Unnecessary spam bhejne ke liye
  • Kisi government agency ko (siwaye legal requirement ke)

Aapki privacy hamari pehli zimmedari hai. Hum aapka data sirf un logon ke saath share karte hain jo aapka order deliver karne mein madad karte hain:

Kise Share Karte HainKyunKya Data
🚚 Courier/RiderDelivery ke liyeNaam, address, phone
💳 Payment GatewayJazzCash/EasypaisaTransaction only
📦 Warehouse StaffOrder packingOrder details only
⚖️ Legal AuthoritiesCourt order pe sirfRequired info only

🚫 Hum aapka data kisi advertiser, data broker, ya marketing company ko KABHI share nahi karte. Ye hamara pakka vaada hai.

Aapki information ki security ke liye hum yeh measures lete hain:

  • SSL (HTTPS) encryption — sab data encrypted hai
  • Secure servers — unauthorized access impossible
  • Limited staff access — sirf zaroorat ke log data dekh sakte hain
  • Regular security audits
  • Payment info hum store nahi karte — direct gateway se process hota hai

⚠️ Koi bhi YourBazar ki taraf se aapka OTP, bank PIN, ya password nahi maangega. Agar koi maange toh fraud hai — turant report karein: 0300-0000000

Hum data sirf utne waqt ke liye rakhte hain jitna zaroorat ho — usually 2 saal ya jab tak aapka account active ho.

Cookies chhote data files hain jo aapke browser mein save hote hain. YourBazar yeh cookies use karta hai:

Zaroorat Ki Cookies (Essential)

  • Shopping cart save karna (items bhoole nahi)
  • Login session maintain karna
  • Checkout form data temporarily save karna

Analytics Cookies (Performance)

  • Kaunse pages zyada popular hain — website improve karne ke liye
  • Kahan se visitors aate hain — Google Analytics
  • Load time track karna

Aap browser settings mein cookies disable kar sakte hain — lekin cart aur checkout properly kaam nahi karega.

Aapko apni personal information ke baare mein yeh rights hain:

  • Access: Koi bhi time apna data dekhne ki request kar sakte hain
  • Correction: Galat information update karwa sakte hain
  • Deletion: Account aur data delete karwa sakte hain (orders ke ilawa)
  • Opt-Out: Marketing messages se unsubscribe kar sakte hain
  • Portability: Apna data copy maang sakte hain
  • Complaint: Koi concern ho toh hum se directly baat kar sakte hain

📧 In rights ke liye email karein: privacy@yourbazar.pk ya WhatsApp: 0300-0000000. Hum 48 ghante mein jawab denge.

YourBazar 13 saal se kam umar ke bachon se jaanta bujh kar koi personal information collect nahi karta. Hamari website adults ke liye hai.

Agar aap parent hain aur aapke bache ne account banaya hai, toh please hamare saath contact karein — hum account turant delete kar denge.

👨‍👩‍👧 Parents ki zimmedari hai ke 13 se kam umar ke bachon ko online shopping sites pe bina supervision access na dein.

Privacy se related koi bhi sawaal, concern, ya request ke liye hamare Data Privacy team se contact karein:

  • Email: support@yourbazar.pk
  • WhatsApp: 923158310837
  • Phone: 923158310837 (9AM–10PM daily)
  • Website: yourbazar.pk/contact.html

Is Privacy Policy mein changes hone pe hum aapko email ya SMS se inform karenge. Changes ka date page pe update hoga.

📅 Yeh Privacy Policy January 1, 2025 ko last update ki gayi thi. Effective date: January 1, 2025.

Koi Privacy Concern Hai? 🔒

Aapki privacy hamari pehli priority hai. Kisi bhi concern ke liye direct hamare saath baat karein — hum 48 ghante mein jawab denge.

📱 WhatsApp